Returns & Exchanges

At COOS BAY, we want you to be completely satisfied with your home essentials; if you are not happy with your purchase, you can return your items within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal with your order number and email address to start the return process.

• 2.
  Pack with Care

  Place the items back in their original COOS BAY packaging, ensuring all hardware and assembly instructions are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.